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Falcon Branch Manager Elected Chamber of Commerce Director (December 19, 2007)

Thursday, 02 December 2010

Falcon Branch Manager Elected Chamber of Commerce Director (December 19, 2007)

Buda manager Lisa Sauceda brings business expertise and trademark enthusiasm to new Board role - Internal Announcement


When Lisa Sauceda, Buda branch manager for Falcon Bank, was notified of her election to the Buda Area Chamber of Commerce board of directors, no one was surprised—except Sauceda.

"I was completely caught off guard!" Sauceda laughs, recalling the November 30 letter from BACC President Dick Schneider. "I've always been a strong supporter of the Chamber and its members, but I had no idea they were interested in nominating me as director."

Joining the bank in September 2006, Sauceda has been invaluable in enhancing Falcon's presence in the Buda/Kyle area. In addition to her significant management duties, Sauceda has actively participated in and sponsored numerous community events, including the annual Buda Weiner Dog Races, Booda Halloween, the Santa Cruz Catholic Church Fiesta and Red, White and Buda 4th of July Fireworks. Sauceda has also encouraged her staff to join her in these events, with the goal of fostering community and increasing the bank's visibility.

Now, as a BACC voting board member, Sauceda will be responsible for contributing to the development of its policies, procedures and regulations, as well as monitoring its financial success. She will also be joining other board and regular members during their monthly meetings and luncheons, and will represent and advocate the BACC in the community. Her term as director extends from January 1, 2008 through December 31, 2010.

"I am very proud and honored to have been elected as Director of the BACC," Sauceda says, "and I look forward to setting an example for both the community and fellow board members."

Falcon International Bank warmly congratulates Lisa Sauceda on her latest achievement, and looks forward to her continued success in Buda and surrounding communities.

Falcon International Bank Keeps on Growing, Opens New Branch in McAllen, TX (November 20, 2007)

Thursday, 02 December 2010

Falcon International Bank Keeps on Growing, Opens New Branch in McAllen, TX (November 20, 2007)

Leticia Echazarreta named manager of Falcon's fifteenth location - Internal Announcement


Falcon International Bank is excited to announce the opening of a new branch in McAllen, TX. Located at 500 East Business Highway 83, this is the fourth new branch in the last year for Falcon, whose most recent locations include Brownsville, Eagle Pass, and Laredo. Leticia Echazarreta, who holds more than 20 years of valued banking experience, will serve as manager of the beautiful, 6,000 square-foot location.

"We thank Falcon management for providing us with a lovely facility that will be an asset to the community and surrounding area. We have had many compliments and invite everyone to come and visit us," says Echazarreta.

A full-service banking facility, the McAllen branch provides a variety of financial services and products to its customers, including personal and business checking and savings accounts, certificates of deposit, money market accounts, IRA's and auto loans, as well as commercial and residential mortgages. Branch and regional managers are as excited about building Falcon's business presence in McAllen as they are in forging lasting connections with the people in the McAllen community.

"Falcon International Bank is excited about its commitment to McAllen and surrounding communities," says Roberto Martinez, Falcon's Lower Rio Grande Regional President. "Our experienced team of officers and employees is dedicated to providing excellent customer service, and we look forward to meeting the financial needs of this dynamic region."

All members of McAllen and surrounding communities are invited to attend the Grand Opening Ceremony, which will take place in January 2008.

About Falcon International Bank

Founded in the border town of Laredo, Texas, Falcon International Bank focuses on balancing an understanding of Mexican tradition with effective strategies of modern banking. The result is a hugely successful and widely respected financial institution that has a unique understanding of its customers' needs. Current assets are in excess of $750 million, an impressive 19 percent increase since December of 2006, and are expected to reach $800 million by year-end. Falcon is presently the 115th largest Hispanic-owned business in the United States.

For more information, log on to www.falconbank.com.

Behind the Scenes with Falcon International Bank Tellers (October 1, 2007)

Thursday, 02 December 2010

Behind the Scenes with Falcon International Bank Tellers (October 1, 2007)

Lake barbeque, prizes, to be held in honor of Teller Appreciation Week - As printed in the Laredo Morning Times Teller Appreciation Week Tabloid - September 30, 2007


Everyday, Enrique "Kike" Villanueva, 25, arrives at Falcon International Bank's main branch at 8:30 a.m. As Assistant Cashier and Teller Supervisor, Villanueva helps oversee approximately 35 tellers at Laredo's five Falcon branch locations. His first morning task is to check and respond to email and phone messages seeking approvals or situational guidance; inevitably, there are already several in his inbox, as Falcon's drive-through opens at 8:00. This first duty sets the pace for a day that won't end for Villanueva until 9:30 p.m.

"In comparison to past years," says Villanueva, who has been with Falcon for almost seven years, "The job description has evolved dramatically. Our tellers are now able to multi-task and tackle many different challenges head on."

Most important to tellers, Villanueva says, is customer service, and tellers strive to build relationships with customers while providing them with invaluable peace of mind. After all, in many ways, Falcon's tellers are the bank's "face," especially for customers opting to do business via drive-through. With that responsibility, however, comes another: to have extensive knowledge of all of Falcon's products and services. In addition to processing deposits, negotiating withdrawals and offering cash advances, tellers regularly answer customers' questions about credit card payments and loan payments, accept Tax Treasury and Loan payments, sell foreign currency and cross-sell other bank products, such as certificates of deposit and money market accounts.

Still, many of the challenges met by tellers are ones that customers never see.

When a customer leaves the teller window, tellers employ careful, systematic processes to accompany each transaction. Documents are reviewed and analyzed for accuracy and safety, and then filed to keep customers' information private and protected. Additionally, tellers take great care to balance bank accounts flawlessly at the end of each day.

"We are happy to say that we have recognized a multitude of tellers with perfect balancing throughout the year," Villanueva says. "Decreasing losses in the teller area is a trend that we are very proud of, given that we are a booming institution and increasing in branches every year."

In honor of Teller Appreciation Week from October 1st-5th, and to show appreciation for its 70 tellers' hard work throughout the year, Falcon Bank will host an employee barbeque at its Lake Casablanca property. The festivities will include several plaques to be awarded for their outstanding accomplishments. Last year, Falcon team member Efrain Ruiz received a plaque and a one-week paid vacation for perfect balancing and best customer service.

Villanueva says he appreciates the bank's show of support and adds, "As a team, we are only getting stronger as we grow."

Falcon International Bank Assistant Vice President Earns Top Fraud Certification (September 26, 2007)

Thursday, 02 December 2010

Falcon International Bank Assistant Vice President Earns Top Fraud Certification (September 26, 2007)

Gerardo "Jerry" Narvaez Becomes Falcon's first Certified Fraud Examiner


On September 12, 2007, Falcon International Bank Assistant Vice President and Audit Officer Gerardo "Jerry" Narvaez saw the fruit of nearly a year and half's labor: he became the first Falcon employee to become a Certified Fraud Examiner—a designation that no more than a handful of Laredoans hold. This certification reflects Narvaez's expertise in preventing, detecting, deterring and investigating business fraud, and marks him as a leader in the global anti-fraud community. A member of the Association of Certified Fraud Examiners since April 2006, Narvaez commenced the CFE exam in February 2007. The CFE Exam is comprised of four different tests covering the following areas: Crimonology & Ethics, Financial Transactions, Fraud Investigation, and Legal Elements of Fraud.

"I am indebted to the audit department's fervency on training," says Narvaez. "In June 2007, I was fortunate enough to attend a five-day seminar pertaining to Principles of Fraud. The seminar not only gave me a glance at the corporate fraud world, but also profoundly helped me identify with some the critical topics of the exam."

Narvaez's dedication to the certification process stemmed from a deep interest in researching, communicating results, offering solutions and recommendations and evaluating an organization's paradigm--all elements that first piqued his interest in auditing. Narvaez anticipates that his recent, intense studies with the ACFA will allow him to better implement sound methods and best practice techniques critical to the overall success in the fight against fraud. His primary focus continues to be in helping Falcon accomplish its objectives by systematically improving risk management, control and governance processes.

Narvaez's advice to men and women striving toward a Fraud Examiner Certification is simple:

"Implement a regular study program," he recommends. "Determine how quickly you would like to complete the course, and then consult the ACFE website for a recommended study schedule. Then I suggest that you write down your study schedule in your calendar and stick to it. This was a challenge," he adds, "but it was also a fun learning experience for me. Once you begin, make it a game in your mind and you may actually look forward to your study time."

Narvaez joined the Falcon team in December of 2006 as an Audit Officer with four years of experience and was promoted to Assistant Vice President on August 29, 2007. He attained his Bachelor's degree in Marketing from Texas A&M International University, followed by two MBAs from the same institution—one in International Business and another in Accounting. To remain informed of industry news and knowledge, he also regularly attends courses from the Texas Bankers Association Audit School and the Texas Bankers Association Compliance School.

Falcon International Bank knows what counts and is proud to recognize Gerardo "Jerry" Narvaez and the key roles his leadership and fortitude play in the bank's continued success.

Falcon Vice President Graduates from Prestigious Colorado Banking School (September 17, 2007)

Thursday, 02 December 2010

Falcon Vice President Graduates from Prestigious Colorado Banking School (September 17, 2007)

Rita Ancira Moreno receives diploma from the Graduate School of Banking in Colorado - As printed in the Laredo Morning Times Business Journal - September 17, 2007


Late July 2007 was an exciting time for Falcon International Bank Vice President and Controller Rita Ancira Moreno, who traveled to beautiful Boulder, Colorado to receive recognition for another job well done: the culmination of an intensive 23-month program for community banking professionals preparing to move into senior management and leadership positions.

The Graduate School of Banking in Colorado (GSBC) is an industry leader in banking curriculum, and is held each summer on the University of Colorado campus in Boulder, Colorado. There, students participate in on-campus courses focusing on such subjects as General Management, Lending, Leadership and Human Resource Management and Financial Management. The program also requires comprehensive examinations, intersession research projects, and participation in a bank management simulation course designed to provide the banker/student with experience in managing a bank.

Of course, this is no ordinary banking school; students in the program have been recognized by their CEOs, presidents and supervisors as rising stars within their respective organizations, and completing the School is considered a significant accomplishment within the banking and financial services industries. Moreno was among 150 graduates of the 57th Annual School Session, which was held July 15 through July 27at GSBC, and received a graduate diploma for her success.

A vibrant member of the Falcon team Moreno works at Falcon's main bank in Laredo, and has received three promotions in her eight years with Falcon. Currently, as the Bank's Controller, Moreno is responsible for producing financial reports, maintaining the general ledger system, and assisting with the accounts payable function, as well as overseeing the preparation of weekly, monthly and quarterly reports for bank regulators, fixed asset accounting, investment accounting, preparing management reports, and interacting with Falcon's third party financial service providers.

"I am very proud and honored to be part of Falcon International Bank," says Moreno. "I have been fortunate to see Falcon succeed and be a part of its success. It has been an amazing experience to watch the bank evolve from $100 million in assets to over $750 million in just a couple of years, and I am really excited for what the future holds."

Actively involved in enhancing the Laredo community, of which she has been a part for 15 years, Moreno participates in the United Way Corazon Club, Junior Achievement of Laredo, Chamber of Commerce Small Business Committee, American Heart Association and March of Dimes. A member of the TAMIU Alumni Association, she is also a graduate of Leadership Laredo and the recipient of the United Way of Laredo Corazon Club Bronze Leadership Award.

A firm believer in the power of education, Moreno graduated as Salutatorian from Zapata High School and went on to earn her Associate in Arts degree in Mathematics from Laredo Community College, where she graduated with Honors and as a member of the Phi Theta Kappa Honor Society. She then achieved her Bachelor's and Master's degrees in Business Administration in Accounting from Texas A&M International University, where she was a member of the Alpha Beta Delta Honor Society.

In her spare time, Moreno enjoys exercising and training with her husband, Arturo D. Moreno, and spending quality time with their two children, Ana Christina and Arturo Daniel, Jr.

Falcon International Bank proudly congratulates Rita Ancira Moreno on her most recent achievement and, like Rita, excitedly looks forward to the road ahead.

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