We know what counts.
Find a location

Scam Alerts

Fraud Alert - 1/4/2015

***Attention Customers***

Important, Please Read!

Some customers and non-bank customers have been receiving calls from an unknown number notifying them that their debit card has either been deactivated or maxed out and that they need to enter their bank card information.

Please be informed that this is not Falcon Bank calling and you are never to enter your account information.  If you have received a call and entered your information, please close your card immediately by calling us at (956) 723-2265 during regular business hours or by calling the toll free number on the back of your debit card.

 


 

World Cup 2014: Phishers and Scammers Target the Global Soccer Fiesta - 6/10/2014

As Brazil makes its final preparations to host the FIFA World Cup 2014, which will kick off on June 12, cybercriminals are building up their scamming campaigns aimed at soccer (aka football) fans. Kaspersky Lab has several tips for how to stay protected from World Cup-themed phishing schemes and malware and safely enjoy the biggest sporting event in the world.

Online fraudsters have been actively creating sophisticated websites imitating authentic domains of the World Cup, its sponsors, and partners – including well-known brands – trying to lure users to share their private data, such as usernames, passwords and credit card numbers.

Fabio Assolini, Kaspersky Lab’s Senior Security Researcher with its Global Research and Analysis Team, said: “We detect 50-60 new phishing domains every day in Brazil alone, and they are often highly sophisticated and very skillfully designed. In fact, for an ordinary user it’s far from easy to distinguish a fraudulent domain from a real one.”

Some phishing websites appear to be safe. For example, their URLs may start with ‘https’, where the ‘s’ stands for ‘secure’, as the cybercriminals manage to purchase valid SSL certificates from certification authorities. Phishing domains also sometimes have mobile versions with an authentic look and feel aimed at users of smartphones and tablets.

Criminals use legitimate SSL certificates also to infect users’ computers with malware. In one scam, users in Brazil would receive a message telling them they had won a World Cup game ticket. If a user clicked on the link to print the ticket, it led to a digitally signed Trojan banker.

Another attack used an apparent customer database breach. Scammers would send personalized e-mails informing recipients that they had won a World Cup ticket. The messages – which included the full name of the recipient, his or her date of birth, and full address taken from an unknown database – had a PDF attached purporting to be a winning ticket, but which was in fact also a Trojan banker.

Cybercrime leveraging the huge interest in the World Cup is not limited to Brazil; it’s global. It’s also not so new: Kaspersky Lab’s experts were reporting on other World Cup-themed spam and Nigerian letter scam campaigns back in February.

Here are some tips to stay secure against phishing schemes and malware that use a World Cup context to stage their attacks:

1.     Always double-check the webpage before entering any of your credentials or confidential information. Phishing sites are deliberately designed to look authentic.

2.     Although websites with the ‘https’ prefix are more secure than those with ‘http’, this does not mean such websites can be fully trusted. Cybercriminals are successfully obtaining legitimate SSL certificates.

3.     Generally, be wary of messages you receive from unknown senders. Specifically, avoid clicking on links in e-mails from sources you are not absolutely sure about, and do not download and open attachments received from untrusted sources.

4.     Make sure you have up-to-date anti-malware protection installed that blacklists phishing websites.

 


 

Fraudulent Mortgage Loan Offer Claiming To Be From Falcon Int'l Bank - 12/16/2013

We have received reports from customers expressing concern that they were mailed a mortgage loan payment reduction notice claiming to be from FALCON INT'L BANK. The message provides a Toll-Free 800 number and urges recipients to call and provide their account information in order modify the terms of their mortgage for a lower monthly payment. THIS IS A SCAM! 

Falcon International Bank DOES NOT contact customers requesting their personal information. Please contact our Customer Call Center at (956) 723-2265 or 1-888-310-2265 for additional assistance.

NEVER RESPOND TO MAILED MESSAGES (OR TEXT/PHONE/EMAILS) FROM ANY FINANCIAL INSTITUTION REQUESTING PERSONAL INFORMATION!

 


 

Phishing Attack Targeting SHAZAM - 04/19/2012

SHAZAM is aware of a phishing attack being broadcast through the Twitter hashtag #shazamdebitcard. This attack has led to the creation of several fraudulent “Shazam Debit Card” Internet sites. The sites claim to be collecting information for fast-cash loans; therefore, personal information, such as a person’s Social Security number, date of birth, and driver’s license number, is being targeted.

-SHAZAM Response -
The SHAZAM Corporate Security team has initiated our incident response procedures, and we are in the process of removing all associated URLs and disabling the #shazamdebitcard Twitter hashtag.

-Action-
Please ensure you instruct both your employees and cardholders to ignore any such sites and the Twitter hashtag #shazamdebitcard. If you have an employee or cardholder who has entered sensitive data on one of these sites, please call SHAZAM Client Support immediately at the telephone number listed below and we will assist you in any way that we can.

-For More Information-
SHAZAM apologizes for any inconvenience this fraudulent activity is causing, and we thank you for your assistance in helping minimize the threat posed by the phishing attack. If you have any questions, please call SHAZAM Client Support at (800) 537-5427 (option 2).


 

Phone Phising Scam - 12/27/2011

We have received numerous calls from customers expressing concern that they were contacted by an automated recording about their debit card. The call claims that your debit card has been blocked and in order to reactivate/unblock your card, you must proceed to enter your personal information. THIS IS A SCAM.

Falcon International Bank DOES NOT contact customers requesting their personal information. Please contact our Customer Call Center at (956) 723-2265 or 1-888-310-2265 for additional assistance.

NEVER RESPOND TO AUTOMATED MESSAGES (TEXT, PHONE, EMAIL) FROM ANY FINANCIAL INSTITUTION.

  


 

Phone Phising Scam - 9/1/2011

We have received numerous calls from customers and non-customers expressing concern that they were contacted by an automated recording on their mobile phone. The calls claim that your debit card has been frozen and in order to reactivate, you must enter your 16-digit debit card number. This is a scam.

Falcon International Bank DOES NOT contact customers requesting their personal information. Please contact our Customer Call Center at (956) 723-2265 or 1-888-310-2265 for additional assistance.

 


 

Fraudulent E-Mails Claiming to Be From the FDIC - 6/3/2011

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being from the FDIC.

The e-mails appear to be sent from various "@fdic.gov" e-mail addresses, such as " This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it ," " This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it ," or " This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it ."

They have subject lines that read: "FDIC: Your business account" or "FDIC: About Your Business Account."

The e-mails are addressed to "Business Customer" or "Business Owner" and state "We have important information about your bank" or "…financial institution." They then ask recipients to "Please click here to find details."

They conclude with, "This includes information on the acquiring bank (if applicable), how your accounts and loans are affected, and how vendors can file claims against the receivership."

These e-mails and the link included are fraudulent and were not sent by the FDIC. Recipients should consider the intent of these e-mails as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers. Recipients should NOT access the link provided within the body of the e-mails and should NOT, under any circumstances, provide any personal financial information through this media.

Financial institutions and consumers should be aware that other subject lines and modifications to the e-mails may occur over time. The FDIC does not directly contact consumers in this manner nor does the FDIC request personal financial information from consumers.

For your reference, FDIC Special Alerts may be accessed from the FDIC's Website at www.fdic.gov/news/news/SpecialAlert/2011/index.html. To learn how to automatically receive FDIC Special Alerts through email, please visit www.fdic.gov/about/subscriptions/index.html.

Questions related to federal deposit insurance or consumer issues should be submitted to the FDIC using an online form that can be accessed at http://www2.fdic.gov/starsmail/index.asp.