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Scam Alerts

 

Fraudulent Mortgage Loan Offer Claiming To Be From Falcon Int'l Bank - 12/16/2013

We have received reports from customers expressing concern that they were mailed a mortgage loan payment reduction notice claiming to be from FALCON INT'L BANK. The message provides a Toll-Free 800 number and urges recipients to call and provide their account information in order modify the terms of their mortgage for a lower monthly payment. THIS IS A SCAM! 

Falcon International Bank DOES NOT contact customers requesting their personal information. Please contact our Customer Call Center at (956) 723-2265 or 1-888-310-2265 for additional assistance.

NEVER RESPOND TO MAILED MESSAGES (OR TEXT/PHONE/EMAILS) FROM ANY FINANCIAL INSTITUTION REQUESTING PERSONAL INFORMATION!

 

 



 

Phishing Attack Targeting SHAZAM - 04/19/2012

SHAZAM is aware of a phishing attack being broadcast through the Twitter hashtag #shazamdebitcard. This attack has led to the creation of several fraudulent “Shazam Debit Card” Internet sites. The sites claim to be collecting information for fast-cash loans; therefore, personal information, such as a person’s Social Security number, date of birth, and driver’s license number, is being targeted.

-SHAZAM Response -
The SHAZAM Corporate Security team has initiated our incident response procedures, and we are in the process of removing all associated URLs and disabling the #shazamdebitcard Twitter hashtag.

-Action-
Please ensure you instruct both your employees and cardholders to ignore any such sites and the Twitter hashtag #shazamdebitcard. If you have an employee or cardholder who has entered sensitive data on one of these sites, please call SHAZAM Client Support immediately at the telephone number listed below and we will assist you in any way that we can.

-For More Information-
SHAZAM apologizes for any inconvenience this fraudulent activity is causing, and we thank you for your assistance in helping minimize the threat posed by the phishing attack. If you have any questions, please call SHAZAM Client Support at (800) 537-5427 (option 2).


 

Phone Phising Scam - 12/27/2011

We have received numerous calls from customers expressing concern that they were contacted by an automated recording about their debit card. The call claims that your debit card has been blocked and in order to reactivate/unblock your card, you must proceed to enter your personal information. THIS IS A SCAM.

Falcon International Bank DOES NOT contact customers requesting their personal information. Please contact our Customer Call Center at (956) 723-2265 or 1-888-310-2265 for additional assistance.

NEVER RESPOND TO AUTOMATED MESSAGES (TEXT, PHONE, EMAIL) FROM ANY FINANCIAL INSTITUTION.

  


 

Phone Phising Scam - 9/1/2011

We have received numerous calls from customers and non-customers expressing concern that they were contacted by an automated recording on their mobile phone. The calls claim that your debit card has been frozen and in order to reactivate, you must enter your 16-digit debit card number. This is a scam.

Falcon International Bank DOES NOT contact customers requesting their personal information. Please contact our Customer Call Center at (956) 723-2265 or 1-888-310-2265 for additional assistance.

 


 

Fraudulent E-Mails Claiming to Be From the FDIC - 6/3/2011

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being from the FDIC.

The e-mails appear to be sent from various "@fdic.gov" e-mail addresses, such as " This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it ," " This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it ," or " This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it ."

They have subject lines that read: "FDIC: Your business account" or "FDIC: About Your Business Account."

The e-mails are addressed to "Business Customer" or "Business Owner" and state "We have important information about your bank" or "…financial institution." They then ask recipients to "Please click here to find details."

They conclude with, "This includes information on the acquiring bank (if applicable), how your accounts and loans are affected, and how vendors can file claims against the receivership."

These e-mails and the link included are fraudulent and were not sent by the FDIC. Recipients should consider the intent of these e-mails as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers. Recipients should NOT access the link provided within the body of the e-mails and should NOT, under any circumstances, provide any personal financial information through this media.

Financial institutions and consumers should be aware that other subject lines and modifications to the e-mails may occur over time. The FDIC does not directly contact consumers in this manner nor does the FDIC request personal financial information from consumers.

For your reference, FDIC Special Alerts may be accessed from the FDIC's Website at www.fdic.gov/news/news/SpecialAlert/2011/index.html. To learn how to automatically receive FDIC Special Alerts through email, please visit www.fdic.gov/about/subscriptions/index.html.

Questions related to federal deposit insurance or consumer issues should be submitted to the FDIC using an online form that can be accessed at http://www2.fdic.gov/starsmail/index.asp.